It’s tough. The trouble is, once you explain to the “common man” how the law works they cease to be a “common man” and become a “lawyer”.
For instance, I met with a woman this morning who has lost her case. She’s representing herself and is being sued for $100,000. So she tells me that the only reason she lost is because everyone from the sheriff to the lawyer to the judge is crooked. She says they must be because they found against her, despite the fact that she has all this evidence.
I looked at her evidence and it’s not very strong. I’m not surprised she lost. But there was nothing I could say to help her understand that she just had a stinker of a case. In her mind justice is 100% on her side. In any event, our office can’t help her because it’s a private matter and our office can only act in cases that will impact the law in the public interest. She says we have to help her because she has nowhere else to turn - every other lawyer she’s seen asks for a big fat retainer up front.
What I didn’t say to her is that that’s how lawyers make you go away. If a crazy person walks into your office and wants to sue everyone from the dog catcher to the President because life has given them a rough ride, it’s much easier to just ask for a retainer that you know they can’t pay than to try to reason them out of their insanity. Either way, you can’t represent this person because a) the case is a loser and b) they can’t pay you. If the case was a winner you could take it on contingency even if the person doesn’t have money, so people with GOOD cases but no money are not denied access to the system.
However, at the end of the day, I guarantee that when she gets the letter from our office stating that we can’t represent her, I know that in her mind I will simply become one more crooked lawyer who is in cahoots with the government and its campaign to defraud her. But there’s nothing I can do to prevent that. People like her see things only one way - theirs - and any lawyer who disagrees has obviously sold out and doesn’t care about justice.
Just remember this: 100% of litigants believe in the justice of their own case. 50% of those litigants will have their hopes dashed by their lawyer, the lawyers on the other side. When people win, they naturally attribute it to the strength of their case, with some credit to their lawyer. But when they lose, only the lawyers and judges can get the blame.