I had a gmail email and it did not work. I created a free proton.me email account and it worked just fine on triplea. Just like flyingbadger stated, gmail and other email accounts do not seem to work at all for triplea. thankyou flying badger and others for helping me get this problem resolved. I am very bad at internet/computer stuff
TripleA crashes
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Suddenly a couple of days ago, tripleA has started to crash. It just freezes and it is impossible to do anything else than press Ctrl > Alt > Delete to exit the program. No error messages. Just freezes.
I have removed and re-installed the program several times, but the problem is still there. Hope someone can help. -
@Enigma
Hm… no error message, that sounds weird.
Can you please check whether you have a file “error.log” inside your TripleA-installation directory?
If yes please upload it here with your answer.Also: Does that occur frequently? When does it occur? Is there something reproducible behind it?
Please indicate the exact Java version you have installed.
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@Panther Hi Panther ;-)
I find no error.log in the installation directory (maybe I don´t know exactly where to look). The problem occurs in different times (f.ex. right when the programme starts up or - worse - after resolved combat, which means the round has to be replayedand) and sometimes not at all. I’ve just played a couple of rounds without the problem (after re-installing again).
I do not have Java on my PC other than what tripleA has installed.
I’m not a native english speaker and do not know the word “reproducable” - is it spelled correctly? -
@Enigma
I’m not a native English speaker, either. Google Translate says that “reproducible” in Danish is “reproducerbar”.I really need to know the Java version, so please do this:
-Exit TripleA (shut down)
-Start TripleA
-Start a new Local Game (any will do)
-When the game has started find the Menu Debug and then click Show Console
-When the Console has opened, click the button Properties
-Then click Copy to Clipboard
-Paste in this threadIn case TripleA crashes again during this procedure please try to repeat until it suceeds.
-
@Panther
Here You are :-) Where are You from then?
SYSTEM PROPERTIES
awt.toolkit=sun.awt.windows.WToolkit
exe4j.consoleCodepage=cp0
exe4j.isInstall4j=true
exe4j.launchName=C:\Program Files\TripleA\TripleA.exe
exe4j.moduleName=C:\Program Files\TripleA\TripleA.exe
exe4j.semaphoreName=c:_program_files_triplea_triplea.exe1
exe4j.tempDir=
exe4j.unextractedPosition=0
file.encoding=Cp1252
file.encoding.pkg=sun.io
file.separator=
install4j.appDir=C:\Program Files\TripleA
install4j.exeDir=C:\Program Files\TripleA
install4j.launcherId=33
install4j.swt=false
java.awt.graphicsenv=sun.awt.Win32GraphicsEnvironment
java.awt.printerjob=sun.awt.windows.WPrinterJob
java.class.path=C:\Program Files\TripleA.install4j\i4jruntime.jar;C:\Program Files\TripleA.\bin\triplea-game-headed-1.9.0.0.13066-all.jar
java.class.version=52.0
java.endorsed.dirs=c:\program files\common files\i4j_jres\1.8.0_144\lib\endorsed
java.ext.dirs=c:\program files\common files\i4j_jres\1.8.0_144\lib\ext;C:\WINDOWS\Sun\Java\lib\ext
java.home=c:\program files\common files\i4j_jres\1.8.0_144
java.io.tmpdir=C:\Users\NYGY-T~1\AppData\Local\Temp
java.library.path=C:\Program Files (x86)\Google\Chrome\Application;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0;C:\WINDOWS\System32\OpenSSH;C:\Program Files\Intel\WiFi\bin;C:\Program Files\Common Files\Intel\WirelessCommon;C:\Users\NYGY-thom1728\AppData\Local\Microsoft\WindowsApps;;c:\program files\common files\i4j_jres\1.8.0_144\bin
java.runtime.name=Java™ SE Runtime Environment
java.runtime.version=1.8.0_144-b01
java.specification.name=Java Platform API Specification
java.specification.vendor=Oracle Corporation
java.specification.version=1.8
java.vendor=Oracle Corporation
java.vendor.url=http://java.oracle.com/
java.vendor.url.bug=http://bugreport.sun.com/bugreport/
java.version=1.8.0_144
java.vm.info=mixed mode
java.vm.name=Java HotSpot™ 64-Bit Server VM
java.vm.specification.name=Java Virtual Machine Specification
java.vm.specification.vendor=Oracle Corporation
java.vm.specification.version=1.8
java.vm.vendor=Oracle Corporation
java.vm.version=25.144-b01
line.separator=os.arch=amd64
os.name=Windows 10
os.version=10.0
path.separator=;
sun.arch.data.model=64
sun.awt.enableExtraMouseButtons=true
sun.boot.class.path=c:\program files\common files\i4j_jres\1.8.0_144\lib\resources.jar;c:\program files\common files\i4j_jres\1.8.0_144\lib\rt.jar;c:\program files\common files\i4j_jres\1.8.0_144\lib\sunrsasign.jar;c:\program files\common files\i4j_jres\1.8.0_144\lib\jsse.jar;c:\program files\common files\i4j_jres\1.8.0_144\lib\jce.jar;c:\program files\common files\i4j_jres\1.8.0_144\lib\charsets.jar;c:\program files\common files\i4j_jres\1.8.0_144\lib\jfr.jar;c:\program files\common files\i4j_jres\1.8.0_144\classes
sun.boot.library.path=c:\program files\common files\i4j_jres\1.8.0_144\bin
sun.cpu.endian=little
sun.cpu.isalist=amd64
sun.desktop=windows
sun.io.unicode.encoding=UnicodeLittle
sun.java.command=C:\Program Files\TripleA\TripleA.exe
sun.jnu.encoding=Cp1252
sun.management.compiler=HotSpot 64-Bit Tiered Compilers
sun.os.patch.level=
triplea.game=C:\Users\NYGY-thom1728\Downloads\triplea_34933_uk_2.tsvg
user.country=DK
user.dir=C:\Program Files\TripleA
user.home=C:\Users\NYGY-thom1728
user.language=da
user.name=NYGY-thom1728
user.script=
user.timezone=Europe/Paris
user.variant= -
@Enigma I am from Germany, actually.
Regarding your issue I am afraid there is not much we can do about it. These versions of TripleA and Java have been running rock solid since November 2018 - without noticable crash reports. Those crashes that occurred have usually happened with an error report - so we had at least something to investigate in.
You can always safely install the latest pre-releases of TripleA from
https://github.com/triplea-game/triplea/releases
next to the current stable version.So you could give that a try and see if your problem continues to happen.
Note that your opponent would need a pre-release, too, as the save-games of 1.9 are incompatible with those of 2.0.All I can say is that I had an unexpected similar crash some days ago - that never happened before, too. As this occurred only once I did not further care, but as you now report this, too, I will give the developers a note of this issue, maybe they have an idea that further helps.
(cc: @redrum ) -
@Panther Thanks a lot. I’ll try that.
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Github issue:
https://github.com/triplea-game/triplea/issues/6134
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