Just got a response from them. I was polite but a bit greedy when it came to number of pieces requested.
Thank you for contacting us regarding your missing game pieces. Unfortunately, we are unable to place an order for the number of pieces requested, however. I have placed an order for 2 additional units of every type, for every country, as well as more chips and a new game board. You should receive it within 10 to 15 business days depending on your local postal services. We appreciate your understanding in this matter and please feel free to contact us with any other questions or comments.
I appreciate your understanding in this matter and please feel free to contact us again with any other questions or comments.