As Panther says, he needs a saved game to diagnose what happened.
Indeed, the scenarios mentioned have been working flawlessly for years and in countless games.
The savegame helps identifying what happened in the specific game.
I sure hope so I have problems with the Battle map and being unable to unzip or open certain files and tripple A i can download and play and I would love to join the on line group in games and see what there is to learn