@JuliusBorisovBeamdog Thank you!
Can't access game
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I’ve been randomly logged out of my account on both iphone and PC. I’m in a loop on my iphone where it just acts like I don’t log in at all an goes back to the screen with the option to log in. On the PC it goes a stem further and says access is forbidden or something of that nature. My brother says it looks like I was booted from the game we were playing. I bought the game on both iphone and steam and now I can’t access either one. Can someone help me figure this out?
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@JuliusBorisovBeamdog will help
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@Naqataro Please open a ticket at https://support.aspyr.com/hc/en-us and include screenshots of what you see, as well as the info about your Commander Name and ID.
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@JuliusBorisovBeamdog Any idea how long they take to respond? I’ve gotten no response yet
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@Naqataro I replied there on Friday, please check.
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@JuliusBorisovBeamdog Just a heads up, I replied to your requests on that help thread.
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@Naqataro Sure, I saw that. I’ve asked the team to look into this issue. Will get back to you when they reply.
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