Account blocked on the forum (fixed!)

[malmessi74]

Hello, a friend who is usually logging here, wrote me an email saying he cannot access anymore, his nickname is Avner , can someone please help him ?

[barnee]

@malmessi74 @Panther should be able to sort it for you

[malmessi74]

@barnee
Thank you, PMed him

[Avner]

I managed to get in … but using a VPN.

Could it be IP?

[Panther]

Same here. I can only log in using a VPN.

[Panther]

@Avner
We have an IP blacklist to filter out spam. But the affected accounts current IP addresses are not listed there. So this issue does not seem to be related to our blacklist - but maybe it is a ‘superior’ IP issue.

[Avner]

Trial. Now I’m in after disabling the VPN.

Let’s see if it’s a login problem.

[Panther]

@avner You could still have a valid session.

[Panther]

@djensen

Looks like every IP allows for one log-in - and then will be blocked for future logins. Had to change the VPN IP right now to relog-in.

[Panther]

The server temporarily ran out of RAM. The issue should be fixed for now.

[Avner]

Yeah. ok. thx!

[Avner]

I had the same problem again today … now hopefully solved already?

[Panther]

@avner Yes, the same problem occurred today… and it looks like it has been already solved.